New Captioning Technology Provides Greater Telecommunications Access

Many people with hearing loss and deafness use a variety of tools to assist their telecommunications, including video and caption phones. Another tool has been added to their access—captioning with Skype.

Skype is known for providing audio and video communications. When Sign Shares Inc. staff held a recent video conference, they learned that Skype now provides captions for video. They were pleased with the quality of the captions for personal use.

Until now, captioning for video has been limited and was mainly available through captioning in YouTube videos, but not for interpersonal communications. With this latest upgrade, individuals with hearing loss and deafness can supplement their video communications with family and friends instead of relying on a combination of lipreading and messaging.

A TV screen shows the news and the captions read, "Welcome back to the light doormat coverage of the..."
Captions are an art between technology and people. When communication matters, contact professionals for captioning.

More experience with Skype will determine its value for professional use. When business meetings are important, or when multiple individuals need to teleconference, contact Sign Share Inc. and The Capsule Group to determine the best accommodations for your needs. This involves considering the individual preferences of the personal with deafness or hearing loss, the location of the meeting, the number of individuals involved, as well as room acoustics and the distance the employee will be from the speaker.

In most situations, employers are required by federal laws to provide accessible meetings that provide a similar experience to the one that any other employee receives, and the Sign Shares Inc/The Capsule Group team will ensure that your employees receive a smooth delivery of services.

As for personal use, Skype’s captioning is a welcome tool to enhance communications with family and friends.

Skype is a free service available online and via a cell phone app. Click here to learn more about Skype or create your account.

Once you download Skype, which is available on desktop or cell phone, you can set the subtitles to run captions while the other person speaks. According to the company’s website, “Live captions & subtitles are available in Skype on Android (6.0+), Android tablet, iPhone, iPad, Windows, Mac, Linux, Web, and Skype for Windows 10 (version 14).”

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